We offer you a refund only around the "concept" stage. It ensures that When you have authorised the book cover design strategy and our designer has started engaged on it, the deposit will not be refundable. Be aware, that we offer an unlimited range of revisions. Have any questions about https://whitemagicstudios.co.uk/blog/how-can-you-start-self-publishing-a-book-with-a-good-agency/